Privacy policy

Privacy Policy — Ravello Uomo

Last Updated: September 1, 2026

Ravello Uomo ("we," "us," "our," or the "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us (collectively, the "Services"), and describes your rights regarding that information.

This Policy applies to all visitors and customers worldwide, including specific provisions for individuals located in the European Union / European Economic Area ("EEA") under the General Data Protection Regulation ("GDPR"), and for residents of certain U.S. states, including California, under applicable U.S. privacy laws (e.g., the California Consumer Privacy Act, as amended by the California Privacy Rights Act — "CCPA/CPRA").

Data Controller: Ravello Uomo 1045 Collins St, Melbourne, Florida 32935, United States Email: support@kaioshbusiness.com

If you have any questions about this Policy or how we handle your data, please contact us at the email address above.

1. Information We Collect

We collect the following categories of information:

a) Information you provide directly:

Name, shipping and billing address, email address, phone number
Payment information (processed securely by our third-party payment processors; we do not store full card numbers)
Order history and purchase preferences
Account credentials, if you create an account
Communications you send us (customer service inquiries, reviews, survey responses)

b) Information collected automatically:

IP address, browser type, device information, operating system
Pages visited, time spent on site, referring URLs, click patterns
Cookies and similar tracking technologies (see Section 6)

c) Information from third parties:

Information from payment processors, shipping carriers, marketing platforms, and analytics providers

2. How We Use Your Information

We use your personal data for the following purposes:

Processing and fulfilling your orders, including payment, shipping, and customer service
Creating and managing your account
Sending order confirmations, shipping updates, and transactional communications
Sending marketing communications (only with your consent, where required by law)
Improving our website, products, and customer experience
Preventing fraud and ensuring the security of our Services
Complying with legal obligations
Responding to your inquiries and requests

3. Legal Basis for Processing (GDPR — EEA Residents)

If you are located in the EEA, we rely on the following legal bases under the GDPR to process your personal data:

Performance of a contract — to process and deliver your orders
Consent — for marketing emails and non-essential cookies (you may withdraw consent at any time)
Legitimate interests — for fraud prevention, website security, and improving our Services, provided these interests are not overridden by your rights
Legal obligation — for tax, accounting, and regulatory compliance

4. How We Share Your Information

We do not sell your personal information for monetary consideration. We may share your data with:

Service providers: payment processors, shipping/logistics companies, email marketing platforms, hosting providers, and analytics providers, who process data on our behalf under contractual confidentiality and data protection obligations
Legal authorities: when required by law, court order, or to protect our rights, property, or safety
Business transfers: in connection with a merger, acquisition, or sale of assets

We do not share your data with third parties for their own independent marketing purposes without your explicit consent.

5. International Data Transfers

As we are based in the United States and may serve customers in the EEA and elsewhere, your personal data may be transferred to, stored, and processed in the United States or other countries that may not have data protection laws equivalent to those in your jurisdiction.

For transfers of personal data from the EEA to the United States, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses (SCCs), to ensure your data receives an adequate level of protection.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze site traffic, and support marketing efforts.

Essential cookies: necessary for website functionality (e.g., shopping cart, checkout)
Analytics cookies: help us understand site usage (e.g., Google Analytics)
Marketing cookies: used to deliver relevant advertising

EEA visitors will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You may also manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, including:

For the duration of your customer relationship with us
As required to comply with legal, tax, and accounting obligations (typically up to 7 years for transactional records)
Until you request deletion, where applicable law permits

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including encrypted payment processing (PCI-DSS compliant processors), secure servers, and restricted internal access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

For EEA Residents (GDPR)

You have the right to:

Access the personal data we hold about you
Rectify inaccurate or incomplete data
Erase your data ("right to be forgotten"), subject to legal exceptions
Restrict processing of your data
Data portability — receive your data in a structured, machine-readable format
Object to processing based on legitimate interests or for direct marketing
Withdraw consent at any time, without affecting prior lawful processing
Lodge a complaint with your local data protection supervisory authority

To exercise these rights, contact us at support@kaioshbusiness.com. We will respond within one month, as required by GDPR.

For California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose
Request deletion of your personal information
Correct inaccurate personal information
Opt out of the "sale" or "sharing" of personal information (we do not sell personal information; certain advertising cookies may constitute "sharing" under CPRA — you may opt out via our cookie settings)
Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@kaioshbusiness.com. We may need to verify your identity before processing your request.

For Other U.S. Residents

Depending on your state of residence, you may have similar rights under applicable state privacy laws. We will honor valid requests consistent with those laws.

10. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this Policy indicates when it was last revised. Material changes will be communicated via email or a prominent notice on our website.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Ravello Uomo 1045 Collins St, Melbourne, Florida 32935, United States Email: support@kaioshbusiness.com