Shipping policy

Last updated: August 25, 2026

This policy explains how orders placed through Ravello Uomo are prepared, dispatched and delivered. The destinations, shipping services, charges and estimated delivery windows available for a specific order will be shown at checkout before payment.

Order processing

Processing time is separate from transit time. The confirmed estimate for an order will be communicated at checkout or in the order confirmation once fulfilment is enabled. Orders placed on weekends or public holidays may begin processing on the next business day.

Delivery estimates

Delivery estimates are not guaranteed unless expressly identified as guaranteed. Carrier delays, customs procedures, weather, local disruptions and incomplete address information can affect delivery. We will not advertise a universal delivery promise until it has been validated with our fulfilment partners.

Shipping charges

Any shipping charge will be displayed at checkout before payment. We do not advertise free shipping unless the order and destination meet the conditions shown at checkout.

Tracking

When tracking is available, the tracking link or number will be sent to the email used for the order. It may take time for the carrier to register the first scan after dispatch.

International shipping, duties and taxes

International availability is determined at checkout. Import duties, taxes or handling charges may apply depending on the destination. Where these amounts are not collected at checkout, the recipient may be responsible for them as required by local authorities.

Address accuracy

Please review your delivery address before completing an order. If you notice an error, contact support@kaioshbusiness.com as soon as possible. We cannot guarantee that an address can be changed after processing has begun.

Delays, loss and damage

If tracking has not updated for an unusual period, or if a parcel appears lost or arrives damaged, contact us with your order number. We will review the case with the relevant carrier and provide the remedy required under the circumstances and applicable law.

Contact

Shipping questions: support@kaioshbusiness.com