Shipping & Delivery

Ravello Uomo will only present delivery options that can be supported for the destination entered at checkout. The catalogue is currently being prepared for release, so universal shipping promises are not published.

Processing

Processing begins after an order has been accepted and payment has been confirmed. A confirmed processing estimate will be shown before ordering is enabled.

Estimated Delivery

Delivery availability and estimates vary by destination and product. The applicable estimate will be displayed before payment once fulfilment is active and repeated in the order confirmation where available.

Tracking

When the carrier supplies tracking, the dispatch email will include the tracking link or reference. Tracking can take time to update after the first carrier scan.

International Orders

Only destinations available at checkout can be served. Ravello Uomo does not currently claim worldwide delivery.

Customs & Duties

Local authorities may apply import duties, taxes or handling charges. Any customer responsibility will be disclosed in the final checkout and policy information before orders are accepted.

Address Changes

Review the delivery address carefully before submitting an order. If a correction is needed, contact us immediately through the Contact page. Changes cannot be guaranteed after processing begins.

Delays

Carrier events, customs checks and local conditions can affect transit. If tracking has not progressed for an unusual period, contact us with the order reference so the shipment can be reviewed.

Lost Packages

If tracking records a package as delivered but it cannot be located, first check the delivery area and with household members or building staff. Then contact the carrier and Ravello Uomo so the available next steps can be assessed.

Contact

Use our Contact page for delivery questions. Include the order reference when one is available.